Quality of Work

Measures accuracy, thoroughness, and neatness of work performed.

Productivity

Measures the quantity and efficiency of work produced.

Job Knowledge

Measures employee's knowledge of duties and skills required.

Reliability/Dependability

Does the employee follow through on assigned tasks?

Attendance/Punctuality

Reports for work on time, provides advance notice of absence.

Initiative

Demonstrates initiative and resourcefulness.

Communication

Effectiveness in listening and expressing ideas.

Teamwork

Gets along with fellow employees and shows cooperative spirit.

Decision Making

Understanding problems and making timely decisions.

Customer Service

Demonstrates commitment to excellent customer service.